The Internet of Things is Changing Our Lives

The Internet of Things is about to revolutionize how we understand and engage with the customer. For those of us in the fast-moving retail business, this is going to be a real game changer. I’m looking forward to figuring out how to play with these sorts of insights.

https://hbr.org/2015/06/the-internet-of-things-is-changing-how-we-manage-customer-relationships